Charles Schwab | Client Services and Support Internship July 2022 – August 2022
- Extensive five-week program that focused on gaining knowledge and hands on experience in different fields within the financial services industry, including consulting, new client development, client services, investments, and etc.
- Completed training modules in salesforce, kana, and case study’s; Participated in networking opportunities through roundtable events and shadowing sessions
Pho 92 DIA | Server June 2021 – June 2022
- Served and fulfilled orders for 750 – 1200 customers daily while maintaining high standards of
customer service during high-volume, fast-paced operations with a 4.7/5 satisfaction rate.
- Responsible for making drinks, preparing tea, stocking the drinkstation, taking care of customers/phone orders, and serving customersin a fast-paced environment
Target | Style and Freight Department December 2019 – December 2020
- Served and assisted an average of 1000 customers per day, developed rapport and provided
recommendation that generated additional revenue.
- Responsible for organizing clothes, checking,and maintaining the fitting rooms, and focused on providing excellent customer service. Accurately prepared and packed customer orders for online delivery or in-person pick up
Starbucks | Barista October 2018 – October 2019
- Served an average of 750 customers daily and maintained a 4.5/5 stars, and provided
recommendation that generated additional revenue.
- Responsible for making drinks, warming up food, stocking items, and taking orders
Community Service and Leadership Activities
First Generation and Multicultural Program, Treasurer, Denver, CO August 2022 – Present
- Student led organization that focuses on helping first generation and underrepresented students
- Focus on opportunities such as volunteering, internships, and networking events
Real Estate Association Leaders, VP of Media, Denver, CO August 2022 – Present
- Student led organization that focuses on helping first generation and underrepresented students
- Focus on opportunities such as volunteering, internships, and networking events
Children’s Hospital Colorado, Denver, CO September 2017 – August 2020
- Assisted the volunteer office with service through various duties,including attending to patients and administrators, hosting donation drives, hosting craft parties for patients, collecting wheelchairs and wagons, and stocking and organizing the gift shop
National Honors Society Homelessness Service Project, Denver, CO December 2019
- Volunteered for a total of five hours and donated around 300 socks
- Walked around the Denver Rescue Mission and Civic Center Park to provide essentials such as socks, water, and lunches.